Privacy Policy

OUR COMPANY PRIVACY POLICY (GDPR)

The SOLID PRODUCTS Ltd, privacy policy (GDPR), will explain how our organisation uses the personal data we collect from you when you use our website.

1. What data do we collect?
2. How do we collect your data?
3. How will we use your data?
4. How do we store your data?
5. Marketing
6. What are your data protection rights?
7. What are cookies?
8. How do we use cookies?
9. What types of cookies do we use?
10. How to manage your cookies
11. Privacy policies of other websites
12. Changes to our privacy policy
13. How to contact us
14. How to contact the appropriate authorities

1. What data do we collect?

SOLID PRODUCTS Ltd collects the following data:
Personal identification (name, email address, phone number, address, etc.)
Product order information (models purchased, date of purchase, amount spent, etc.)

2. How do we collect your data?

You directly provide SOLID PRODUCTS Ltd with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products and services
Voluntarily complete a customer survey, enter a competition, or provide feedback on any of our message boards or via email
Use or view our website via your browser’s cookies
SOLID PRODUCTS Ltd may also receive your data indirectly.

3. How will we use your data?

SOLID PRODUCTS collect your data so that we can:
Process your order, manage your account
Email you with any special offers on products and services we think you might like
Send you our newsletter (subject to you having signed up for it)
When SOLID PRODUCTS Ltd processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

4. How do we store your data?

SOLID PRODUCTS Ltd securely stores your data in our company database. We take stringent precautions to protect your data, including (amongst other precautions): SSL encryption.
SOLID PRODUCTS Ltd will keep your personal data indefinitely, until such time as we decide to delete it securely and irretrievably.

5. Marketing

SOLID PRODUCTS would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you can always opt out later.
You have the right at any time to stop SOLID PRODUCTS Ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us on: info@solidproducts.co.uk

6. What are your data protection rights?

SOLID PRODUCTS Ltd would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to ask SOLID PRODUCTS Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that SOLID PRODUCTS Ltd correct any information that you believe is inaccurate. You also have the right to ask SOLID PRODUCTS Ltd to complete information you believe is incomplete.
The right to erasure – You have the right to request that SOLID PRODUCTS Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that SOLID PRODUCTS Ltd restrict the processing of your personal data under certain conditions.
The right to data portability – You have the right to request that SOLID PRODUCTS Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one calendar month to respond to you. If you would like to exercise any of these rights, please contact us at our email address: info@solidproducts.co.uk

7. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

8. How do we use cookies?

SOLID PRODUCTS Ltd uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website

9. What types of cookies do we use?

There are a number of different types of cookies, however, that our website uses:
Functional – SOLID PRODUCTS Ltd uses these so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and what location you are in. A mix of first-party and third-party cookies are used.
Advertising – SOLID PRODUCTS Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. SOLID PRODUCTS Ltd sometimes shares some very limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

10. How to manage cookies

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. Privacy policies of other websites

The SOLID PRODUCTS Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on another link to another website, you should read their privacy policy.

12. Changes to our privacy policy

SOLID PRODUCTS Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy is monitored and updated when required.

13. How to contact us

If you have any questions about the SOLID PRODUCTS Ltd privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email: info@solidproducts.co.uk