SUPPORT

Placing an order on our website is straight-forward with our step-by-step guide. If you know exactly what you want, you can simply make your selection by browsing our product pages and reading the descriptions. This is especially easy for non-customisable items such as taps.

How we can help you during your order process:

1. Choose a product

Please select the product you want from our wide range of quality items. Most of our products are customisable, such as bathroom furniture, vanity tops, wash basins and bathtubs.

2. Get individual advice

If you want something extraordinary just get in touch with us via email and we’ll be happy to discuss your individual project. After all, no two spaces are the same! We can advise you on sizes, materials, thickness, colour and installation, as well as choice of taps, etc. This way, you will get the perfect product to suit your unique design.

3. Confirmation

You will receive, by email clarification and confirmation of your order.

4. Receiving your product home

When your product is nearing completion, our team or courier will contact you by email with details and guidelines about the delivery/shipment. You will receive a tracking number and estimated time of delivery. Packages are fully insured.
Remember, you can contact us at any time!

If you have any questions during the process, please don’t hesitate to contact us. We are here to help! Please send an email to: info@solidproducts.co.uk